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Order Status Automation
"Is my order ready?" is the question a busy kitchen shouldn't have to answer by phone. We build the automation that answers it before the question is asked.
What we build
- Automatic status updates: Confirmed, preparing, and ready notifications sent without staff intervention.
- Pickup & delivery timing: Realistic time estimates calculated from current kitchen load.
- Delay notifications: Customers alerted automatically if an order runs behind.
- Ready-for-pickup alerts: Customers and drivers notified the moment an order is bagged.
Implementation scope
Status automation ties directly into the order inbox, so updates trigger from actual kitchen progress, not a manual button press.