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Unified Order Inbox

Three tablets running three delivery apps next to a ringing phone is how an order gets missed during the rush. We build the inbox that puts every channel in one queue.

What we build

• Single order queue: Phone, delivery app, and walk-in orders land in one sequence.
• Priority sorting: Time-sensitive orders surfaced first automatically.
• Team assignment: Orders assigned to staff without a verbal handoff.
• Order history: Every past order searchable in one place.

Implementation scope

The order inbox connects directly to delivery sync and messaging, so every channel feeds the same queue without a manual re-entry.